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Refunds are handled according to our Refund Policy. Please read before submitting a request. Submitting this form does not guarantee a refund.
Please note it isn't always possible to update the details of an active license. Find out more here Submitting this form does not guarantee the change will be made.
In order to change your account email, please fill out the form below, providing details of your current and new email, along with the last payment that you made for your Tracklib account.
Please ensure you are using a device, operating system and browser that work with Tracklib before reporting an issue. It's great if you can confirm if the issue is resolved by using a different browser or device first. If you are reporting an issue related to the desktop app or Tracklib Connect, please download the log files for the App and attach them with your report.